Shipping and Returns

All of Propulsion Swimming's merchandise on sale is Made To Order. 

Making products on demand, instead of in bulk, is a conscious decision we have made to help reduce overproduction and waste.

Shipping

Our suppliers begin creating your order as soon as your purchase is made from a blank product template, which is why it takes us a bit longer to deliver it to you. 

This takes on average 1-3 days and then ships using Royal Mail 1st Class Standard Delivery (1-5 working days on average with no tracking), but in some cases this may be longer do to production time. 

We charge a flat delivery fee of £4.99 for every order, and at this moment in time we are only able to complete orders with the UK.

Returns

Our Refund Policy ensures that you are satisfied with your purchase from Propulsion Swimming.

Due to our dropshipping (made-to-order) business model, we are unable to accept returns or offer exchanges unless there is a fault with the product or an error with your order.

If you encounter such issues, please Contact Us within 14 days of receiving your order, and we will work with you to resolve the situation. For more details, please read our full Refund Policy.